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Ordering Information

Select any of the following to find out more:

Finding Products
Colour Charts
Prices
Savings
Buying Products
Payment Options
Items out of Stock
Delivery Information
Overseas Customers

Product Advice
Printed Catalogue & Order Form
Terms and Conditions
Contact Details

Finding Products

The amalgamation of the 4 websites previously at www.fibrecrafts.com, www.papershed.com, www.selectasine and www.polymerclaypit.co.uk means that the extensive George Weil range of craft products are all now available from one domain at www.georgeweil.com.  There are a number of ways in which to locate a product. 

  1. The top navigation has products categorised by craft Materials. Most regular crafters will use this section to replenish their stock of craft materials. Here you will also find links to the Fact File which includes further information about the products (including Materials Safety Data Sheets), crafts for which they are used, gallery pictures and project ideas.

  2. The left hand navigation has products categorised by Craft.  Each craft section offers the materials and equipment available for the craft. 

  3. The right hand navigation provides quick access to the branded products available from George Weil.  Selecting a brand name will provide a page of products relating to that brand, i.e. fast access to all products supplied by Deka or Fibrecrafts.

  4. Products can be located by searching the website (located at the top of the page next to the George Weil logo).  There are the options to search the entire range of available craft supplies or to specify a craft section.

Colour Charts

Colour charts are supplied for all colour products.  These are provided to indicate the colours of dyes, paints, yarns and fibres.  There will be variations depending on monitor settings as the brightness, contrast and room conditions will all effect the colour seen. It is recommended that colour and swatch cards are ordered where colour matching is vital.

Prices

All prices are shown inclusive of UK rates of VAT (sales tax) and will be charged to EU residents only, using the rate applicable at the invoice date. Non EU residents, and residents of the Channel Islands, do not pay sales tax for orders delivered to their residential address.

Buying Products

  1. Browse through the navigation sections described in 'Finding Products'.

  2. At the product page, click 'add to basket'.  This proceeds to the shopping basket. Choose either 'continue shopping', 'save' or 'proceed to checkout'.

  3. Choosing 'save' will retain the shopping basket for 7 days.  This requires logging in to an existing account or setting up a new account (see privacy policy).

  4. Choose 'Proceed to Checkout' to login or register.

  5. The next page shows your registered address and an option to add a delivery address. 

  6. Choose 'Proceed to Checkout' to confirm basket contents and delivery information, and to select a payment option.

Payment Options

There are 5 payment options:

Pay now with a credit or debit card:

Credit card and debit card payments are processed through a secure payment page by an independent company called Sagepay (how secure am I? find out more...).  Sagepay refer the payment details to the debit/credit card issuer, and validation is confirmed by the password entered at this stage.  The password is registered by the card owner with the card issuer and this information is not made known to George Weil & Sons Ltd. 

 

Pay later with a credit/debit card:

A confirmation email will be sent.  Telephone 01483 565800 and quote the order number to arrange payment with a credit/debit card within 5 working days.

Ordering for a school/college/workshop:

George Weil can offer educational bodies and professional craft tutors special terms for buying craft supplies, more information about 10% discount for Educational Supplies.

Pay later with a cheque

A confirmation email will be sent.  Quote the order number on the back of the cheque and send it within 5 working days.

Payment for Overseas Customers

Any of the 4 previous options can be chosen as a method of payment, plus PayPal.

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Items out of Stock

95% of orders are filled from stock.  Customers will be advised of incomplete orders and out of stock items over £4.95, will be sent when the stock is replenished.  There will be no additional delivery charges incurred.

Delivery Information

Orders received week days and before 12 noon will normally be delivered within 3 working days to addresses in the UK. If your parcel weighs less than 2.5kg, it will be delivered by Royal Mail, otherwise it will be delivered by courier.  Delivery time is not predictable but will be before 5.30pm, week days. Please see below for delivery information on orders from overseas.

If you place an order during the weekend, please allow a further 24 hours.

UK handling & delivery charges are:

orders up to £50.00 net = £5.95
orders up to £94.99 net = £4.45
orders over £95.00 net = FREE delivery
orders over £4.95 from George Weil Society members = FREE delivery
magazines & magazine subscriptions = FREE delivery

Please ensure that your goods can be received, or give instructions where they can be left safely, as free re-delivery cannot be guaranteed.

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Overseas Customers

Orders from overseas customers are welcome. You will be advised of the delivery cost in a separate email.  Proceed through the check out area, complete the 'notes' section specifying a preference for either surface or airmail and provide us with payment details (please see above 'Payment Options' for method of payment).  The goods will not be dispatched until we have received a response to our email confirming carriage costs.

VAT at the current rate is included in the prices shown on this web site. For orders from countries outside the EU & Channel Islands, the total order value will be adjusted to remove the VAT. The buyer may be liable for import tax and duty at the rate set by their government.

Product Advice

Due to the nature of the craft materials sold by George Weil, there will often be variation between batches.  Products effected will include recycled Sari yarns, natural undyed fibres, handmade papers, hand-dyed silk fibres, natural dyes and some mordants and chemicals. It is recommended to order enough materials to complete a project.

Whilst we are happy to give advice on product use, we cannot accept liability as conditions of use are outside our control.

Printed Catalogue

We have decided not to print a mail order catalogue for 2013 and our stock of 2012 catalogues have expired. A copy of the 2012 George Weil mail order catalogue is available online:  George Weil catalogue. If you would like to print off an order form, please download the PDF here 

Terms and Conditions

Read the full Terms and Conditions before placing an order on this website.

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