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Privacy Policy

Privacy Policy in line with GDPR (General Data Protection Regulation)

This policy is to help you understand what information we (George Weil & Sons Ltd) collect, how we use it and what choices you have about it. This is to address some new European privacy rules (which apply to users within and outside of the EU).

As we are an Internet company, some of the concepts below are a little technical, but we have tried to explain things in a simple and clear way. We would like to reassure you that we only use your information where we have a proper legal basis for doing so.

We collect information in a number of different ways:

      1. When you give it to us or give us permission to obtain it

        When you register on the George Weil website www.georgeweil.com, you give us certain information voluntarily. This includes your name, address, email address, phone number and any other information you give us.

        If you buy something on www.georgeweil.com, we will collect contact information (address, delivery address and phone number) and details of what you bought. We will communicate order information with you primarily via email and sometimes by phone.

        Your payment information is gathered at a checkout portal which is operated and secured by Sage Pay or Paypal.

        Sage Pay is level 1 PCI DSS compliant and are active members of the PCI SSC (Security Standards Council). Sage Pay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks.

        Paypal is a 3D-Secure authentication managing the interaction between your card issuing bank and you.

        Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with, the information remains with the bank and George Weil & Sons Ltd have no access to this sensitive data.

        Orders taken over the telephone are dealt with in a traditional manner and customers are asked for their payment details. Payment card details are held on file as a paper record only, until the transaction has been completed.

      2. We also get technical information when you use www.georgeweil.com

        Whenever you use a website, mobile application or other Internet service, certain information is created and logged automatically. The same is true when you use www.georgeweil.com. Here are some of the types of information we collect:

        • Log data. When you use www.georgeweil.com, our servers record information ("log data"), including information that your browser automatically sends whenever you visit a website, or that your mobile app automatically sends when you're using it. This log data includes your Internet Protocol address.
        • Device information. In addition to log data, we collect information about the device you're using to access our website, including type of device, operating system, settings, unique device identifiers and crash data that helps us understand when something breaks. Whether we collect some or all of this information often depends on what type of device you're using and its settings. For example, different types of information are available depending on whether you're using a Mac or a PC, or an iPhone or Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.
      3. Cookies

        Our website uses cookies to distinguish individuals from other users of our website. This helps us to provide individuals with a good experience when they browse our website and also allows us to improve our website. By continuing to browse the website, users are agreeing to our use of cookies.

        A cookie is a small file of letters and numbers that we store on an individual's browser or the hard drive of their computer. We only use (and store) non-essential cookies on an individual's computer's browser or hard drive if they provide their consent.

        Cookie

        Purpose

        Expiration

        Type

        @@History/@@scroll|#

        Unclassified

        Session

        html

        __utm.gif

        Google Analytics Tracking Code that logs details about the visitor's browser and computer

        Session

        Pixel

        __utma

        Collects data on the number of times a user h as visited the website as well as dates for the first and most recent visit. Used by Google Analytics.

        2 years

        http

        __utmb

        Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.

        Session

        http

        __utmc

        Registers a timestamp with the exact time of when the user leaves the w ebsite. Used by Google Analytics to calculate the duration of a website visit.

        Session

        http

        __utmt

        Used to throttle the speed of requests to the server

        Session

        http

        __utmz

        Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.

        6 months

        http

        ads/ga-audiences

        Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's on line behaviour across websites.

        Session

        Pixel

        external_no_cache

        Unclassified

        Session

        http

        frontend

        Unclassified

        Session

        http


        Please note that third parties (including, for example, advertising networks and providers of external services such as web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

        Individuals can block cookies by activating the setting on their browser that allows individuals to refuse the setting of all or some cookies. However, if individuals use their browser settings to block all cookies (including essential cookies) they may not be able to access all or parts of our website.

        Except for essential cookies, all cookies will expire as outlined under the expiration column in the table.

      4. Third party analytical tools

        We use a tool called "Google Analytics" to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what products they searched for.

        We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

        Although Google Analytics places a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

      5. Social Media

        George Weil have a number of social media accounts including Facebook, Twitter, Pinterest and Instagram. Your consent to share information on these websites is covered by their own Terms and Conditions and Privacy Policies

      6. Email communication

        We send out a regular email newsletter which includes company news, information about our products and special offers. If you would like to subscribe to this email, please indicate when you register on the website. Alternatively, please sign up in the footer below.

      7. Choices you have about your information

        Our goal is to give you simple and meaningful choices regarding your information. If you have registered with www.georgeweil.com you can edit information in “My Account” at any time:

        • Unsubscribe from email newsletters.
        • Change your email address.
        • Change your account address.
        • Add or change delivery addresses.
        • Add or remove items from your Wishlist.
        • Email us a request to delete your account.

      8. How long do we keep your information

        Your information will remain registered on the website www.georgeweil.com for as long as you wish. Upon request we will remove from our files, your information or any specific item which would identify you uniquely.

Privacy Policy Effective 1 May 2018

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