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This policy is to help you understand what information we (George Weil & Sons Ltd) collect, how we use it and what choices you have about it. This is to address some new European privacy rules (which apply to users within and outside of the EU).
As we are an Internet company, some of the concepts below are a little technical, but we have tried to explain things in a simple and clear way. We would like to reassure you that we only use your information where we have a proper legal basis for doing so.
When you register on the George Weil website www.georgeweil.com, you give us certain information voluntarily. This includes your name, address, email address, phone number and any other information you give us.
If you buy something on www.georgeweil.com, we will collect contact information (address, delivery address and phone number) and details of what you bought. We will communicate order information with you primarily via email and sometimes by phone.
Your payment information is gathered at a checkout portal which is operated and secured by Sage Pay or Paypal.
Sage Pay is level 1 PCI DSS compliant and are active members of the PCI SSC (Security Standards Council). Sage Pay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks.
Paypal is a 3D-Secure authentication managing the interaction between your card issuing bank and you.
Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with, the information remains with the bank and George Weil & Sons Ltd have no access to this sensitive data.
Orders taken over the telephone are dealt with in a traditional manner and customers are asked for their payment details. Payment card details are held on file as a paper record only, until the transaction has been completed.
Whenever you use a website, mobile application or other Internet service, certain information is created and logged automatically. The same is true when you use www.georgeweil.com. Here are some of the types of information we collect:
A cookie is a small file of letters and numbers that we store on an individual's browser or the hard drive of their computer. We only use (and store) non-essential cookies on an individual's computer's browser or hard drive if they provide their consent.
Google Analytics Tracking Code that logs details about the visitor's browser and computer
Collects data on the number of times a user h as visited the website as well as dates for the first and most recent visit. Used by Google Analytics.
Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.
Registers a timestamp with the exact time of when the user leaves the w ebsite. Used by Google Analytics to calculate the duration of a website visit.
Used to throttle the speed of requests to the server
Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's on line behaviour across websites.
Individuals can block cookies by activating the setting on their browser that allows individuals to refuse the setting of all or some cookies. However, if individuals use their browser settings to block all cookies (including essential cookies) they may not be able to access all or parts of our website.
Except for essential cookies, all cookies will expire as outlined under the expiration column in the table.
We use a tool called "Google Analytics" to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what products they searched for.
We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
George Weil have a number of social media accounts including Facebook, Twitter, Pinterest and Instagram. Your consent to share information on these websites is covered by their own Terms and Conditions and Privacy Policies
We send out a regular email newsletter which includes company news, information about our products and special offers. If you would like to subscribe to this email, please indicate when you register on the website. Alternatively, please sign up in the footer below.
Our goal is to give you simple and meaningful choices regarding your information. If you have registered with www.georgeweil.com you can edit information in “My Account” at any time:
Your information will remain registered on the website www.georgeweil.com for as long as you wish. Upon request we will remove from our files, your information or any specific item which would identify you uniquely.
Save while you shop. Look out for 'Buy More & Save!' offers - such as 15% off when you order 12 silk scarves - or visit Special Offers.
Orders received before noon are normally delivered within 1 working day to UK addresses. Orders over £95 are delivered free! See other delivery options.
We welcome orders from overseas customers. Please see our Terms & Conditions for further information.
Product information and project ideas in our Blog, Safety Data Sheets, and links to our social media sites.Take a look...
Gift vouchers make great presents and can be redeemed against the value of any item found on this web site.
George Weil offers schools, colleges and professional craft tutors special discount terms when they buy art and craft supplies. Find out more...
George Weil & Sons is a limited company registered in England and Wales. Registered number: 00321890.
Registered office: Old Portsmouth Road, Peasmarsh, Guildford, GU3 1LZ